They wiped my mac and sent it back to me. Living in a remote place definitely has it’s benefits, but when it comes to dealing with Apple issues, not so much.Ĭlick to expand.Hi all, so I ended up sending the Imac in to Apple for inspection, they performed a full examination but reported that there was no hardware issue that they could find, and that they thought it might be a software bug. Thank you for ANY thoughts you can offer on this. If I am going to crack this thing open anyway, what upgrades should I consider while in there? (Swap the fusion drive for SSD? Add a PCIe SSD?).Where are the “thermal sensors” on this model and can they even be replaced? (I’ve Googled until my eyes are crossed and found nothing.).Has anyone else replaced the fan in their A2115? Do you think this might solve the issue regardless of “thermal sensors”?.Has anyone else had this issue and solved it?.I did call a certified service store and they said one of the temperature sensors may have failed. Apple offers no mail-in service for desktops apparently either. But there are two issues: (1) of course, it just went out of warranty, and (2) I live in rural Alaska and there isn’t an Apple Store closer than a two hour jet ride. Called Apple, and their only solution is to take it to an Apple Store. Ran diagnostics and returned an error code of PPF003, which apparently means “fan test failed (low speed)”. I have tried resetting the SMC about 100 times and it never works, so the simple solution is unfortunately off the table. I downloaded the Fanny app to check the fan speed and CPU temp, and the fan is running at like 3400RPM non-stop, but the CPU temp only ever peaks at like 51C. Lately the fan has been running loudly non-stop. I have a base model 2019 27” iMac (A2115) upgraded to 40MB RAM, but otherwise not messed with.
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